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Thursday, November 11, 2010

Solved: Kindle for PC won’t download books



kindle


A few weeks ago, Kindle for PC on my Windows 7 Ultimate x64 computer suddenly refused to download books to my computer. I could open the Kindle for PC App and see them all in the 'archive’ section, but when I double-clicked to open them, the little icon started spinning as if they were downloading, but nothing was actually happening.  After fighting this for quite awhile on my own, I called Amazon, who after getting me to Level 3 support was able to confirm the (amazingly simple and totally undocumented) fix.

 

Solution:  Right click your shortcut icon for Kindle for PC and change the compatibility settings to run in Windows XP (SP 2) mode.  This was all it took.  Given that they haven’t documented this anywhere that I could find, I decided to put the solution up here. Hopefully future Googlers will have more luck finding this solution than I did.

6 comments:

  1. Thank you for posting this! It was a huge help, prevented me from having to call up Amazon - and therefore maybe opened up the help line for someone else with a larger problem/complaint.

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  2. ok im not sure if this relates to my problem. im on a site i have clicked open with kindle for over 160 books and it automaticly puts it on my kindle app.. but for some reason its not opening them to the app but it says its dl to it. I opened the file location where its supposedly dled and double click the link and it just upens my kindle app but its only in the library where i still only have 168 books. i would rather ask before changing any settings due to my comp havin other issues at this time.

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  3. Thank you SOOOO much for posting it was driving me crazy trying to figure out why my purchases werent downloading!!! :)

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  4. Just wanted to add my thanks as well. This was driving me crazy!

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  5. still no luck. any other suggestions. Running windows 7 Pro 64bit

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  6. YOURE A LIFE SAVER!!! I never bring my kindle to work so it doesnt get stolen, and I was having this same issue! I kept deleting files and reinstalling to read my damn books xD

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